![]() Install software updates (iTunes, Adobe Reader, Java, Flash, etc.) -USE THE HIPPO TO MAKE SURE YOU GOT IT ALL. Install all windows updates (except windows search and live essentials) -How To- 22. Install any Internet Explorer browser updates (again, upgrade to max supported using stand-alone installers when possible) -XP can use Internet Explorer 8 -Vista and Windows 7 can use Internet Explorer 9 21. Install any service packs as necessary (use standalone’s when possible but you can use windows update) -XP is up to Service Pack 3 -Vista is up to Service Pack 2 (32-bit) (64-bit) -Windows7 is up to Service Pack 1 20. The following steps help to ensure it stays that way:ġ6.Ĝheck browser settings -Homepage ( make this the default search as well) -Delete any malicious search engines (Crawler Search, MyWebSearch) 17.Ĝheck firewall is on (located in security center) -How To- 18.Ğnsure all drivers are installed (check device manager) -How To- 19. At this point your PC should be virus free. Run Spybot Search and Destroy (will require another round of updates most likely once started) -Remove any infections found Run a quick Microsoft Security Essentials Scan or quick scan of your antivirus (long scan if you like overkill) -Remove any infections found Run Malwarebytes (ENSURE THAT Microsoft Security Essentials IS already INSTALLED, UPDATED, and READY TO GO) -Remove any and all entries found (reboot will most likely be required) - Microsoft Security Essentials (or your antivirus) will likely find infections as Malwarebytes scans. Install Spybot Search and Destroy *uncheck ALL additional settings for Spybot.Įnsure all of these are UPDATED TO THE THEIR LATEST DEFINITIONS!!!! ![]() Install Microsoft Security Essentials (OR antivirus of your choice) Install Malwarebytes -make sure you decline the offer XP users: -How To- Vista or Windows 7 Users: -How To. Run TFC (this will probably reboot the PC) -How To. There is no need to do a backup) -Clean temp files (remove all temp files using the stock CCleaner settings) Run CCleaner -Uninstall unneeded but non-malicious installs (ie Google toolbar, HP Games, etc) -Adjust startup (delete all startup entries that are not required for normal use) -Clean registry (remove all bad entries found. (Uniblue Registry, Crawler Toolbar, Ask Toolbar, Registry Mechanic, Frowstwire, Limewire, Smilebox, Gamevance, Playsushi are just a few examples) -How To. Run Revo Uninstaller (this program is used to uninstall programs that are highly malicious in nature which may leave un-wanted pieces of themselves behind using the normal uninstall process. Run TDSSKiller, remove anything found -How To. If combofix wants to restart, ensure it restarts back into safe mode) Don’t download the windows recovery when prompted to do so) -How To- It helps to RENAME the Combofix file to something other than the default as some malware looks to block it from running. Run Combofix (this is a surgical malware removal tool with 50 steps. ![]() I hope it helps out!īoot to safe mode using F8 key at boot (before windows load screen) -How To. I’ve included links and several how-to's for those with additional questions. Here is the step-by-step process that I’ve refined after working on countless customer computers. I’ve worked in a small computer shop for several years and we do anywhere from 30-60 virus removals per week.
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